ITIL 4 Introduction
Introducing ITIL
2 hours of content
What you'll learn
- An understanding of ITIL 4
Introduces the ITIL 4 service value system and the four dimensions of service management. Learners gain foundational knowledge of key ITIL concepts and terminology. This course supports preparation for further ITIL study or certification.
Who this course is for
This course is for IT professionals and service managers seeking an introduction to ITIL 4 concepts.
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